How to use conjoint analysis for segmentation and development of value-based pricing?
The profound humanitarian fallout of COVID-19 carries with it the potential equally disruptive economic fallout. Using scenarios, our experts share their thoughts on what changes would likely stay and what changes are only temporary; and how they would impact the financial services business in the medium term.
There’s no doubt that we are only at the beginning of an unprecedented and uncertain time. Customers need assurances that their local credit union or bank is well-capitalized and can assist during this difficult time. Management; meanwhile, needs to take decisive action to deal with the immediate crisis and operate a sustainable business.