After the novel coronavirus forced banks to close their branch lobbies. In the age of social distancing, even customers who long relied on their local branch are turning to digital options. And that is opening the door for banks and credit unions to rethink their branch footprints. This is as much a sociological question as it is a question for the decision-makers to examine whether the digital experience will succeed in helping customers meet their financial goals. Join us for an evening of a dialogue on how consumers’ changing digital behaviors may highlight branch inefficiency as they find easier ways to perform banking activities.